May 24, 2023
Written by:
Greg Schubert
Dental crown remakes happen to every practice. The good news is that many of them are preventable.
Every remake costs you valuable chair time, delays treatment, and creates extra work for your team. Whether the issue starts with the impression, the preparation, the communication, or the restoration itself, small improvements throughout your workflow can make a big difference.
In this guide, we'll cover some of the most common causes of dental crown remakes and practical ways to reduce them, without slowing down your practice.
Before we get into solutions, it's worth understanding what's really at stake.
A single remake can mean:
So, what's in it for you? Fewer remakes mean smoother schedules, happier patients, and more productive days.
A successful restoration depends on every step of the workflow lining up, from the impression to the prep to the information that lands on the lab's desk. Here's where things tend to go wrong.
An inaccurate impression is one of the most common (and most preventable) causes of remakes. Watch for:
Small technique adjustments can eliminate most of these issues before they ever reach your lab. For a deeper dive, check out our full guide to taking the perfect dental impression.
Crown fit issues are one of the most frustrating remake triggers, especially when they show up at seat time. Common culprits include:
Here's the thing: many crown fit issues begin long before the case ever reaches the laboratory. An inaccurate impression or an unclear bite registration sets the whole case up for trouble, no matter how skilled your lab technician is.
Your lab can only work with what you send. Gaps in the prescription lead to guesswork, and guesswork leads to remakes. Watch for:
Communication is one of the easiest things to fix, and one of the biggest levers you have for crown remake prevention.
Even a great impression can't fully compensate for prep issues. Keep an eye on:
Now for the good part. Here are seven things you can start doing today.
Proper tissue management, the right tray, quality material, and complete margin capture make all the difference. A rushed impression almost always costs you more time later than it saves you now. Our guide to dental impression materials and trays breaks down what to look for.
Before the case leaves your chair, double check:
A quick visual and tactile check now can save you an entire remake later.
An inaccurate bite record is a sneaky contributor to crown fit issues. If the bite is off, the restoration can look perfect on the model and still fail in the mouth. Take the extra thirty seconds to verify it before you send the case.
Don't make your technician guess. Include:
The more your lab knows, the less back and forth you'll need, and the fewer surprises you'll have at delivery.
Complex cases deserve a conversation, not just a box in the mail. Looping in an experienced laboratory before treatment even begins gives you a chance to catch issues while they're still easy to fix. It's one of the simplest ways to avoid an avoidable remake.
Digital scans offer improved consistency, faster turnaround, and less risk of impression distortion compared to traditional materials. PRO-Craft offers a five-day turnaround on qualifying digital cases, so going digital doesn't just help accuracy. It helps your schedule too.
Your lab is part of your team, not just a vendor. Look for a partner who offers:
There's an ongoing conversation in dentistry about remake rates for in-house vs. lab-made dental crowns. The truth is, remake rates depend far less on where a crown is made and far more on factors like:
Rather than treating it as an either/or decision, think of your laboratory as an extension of your practice. The right partnership, digital or conventional, in-house or outsourced, comes down to consistency and communication at every step.
The right lab helps you reduce dental crown remakes through:
At PRO-Craft, this approach is built into our Ten Fundamentals of Dental Lab Excellence, the same standards our technicians follow on every single case that comes through our doors.
We don't just make crowns. We make teeth.
Remakes may never disappear completely, but they don't have to become part of your everyday routine. Better impressions, stronger communication, and partnering with a laboratory that's invested in your success can dramatically improve outcomes for both your practice and your patients.
Looking for more ways to improve efficiency and simplify your restorative workflow? Download PRO-Craft's Free Dental Practice Accelerator Kit for practical resources, checklists, and tools designed to help your practice work smarter every day.
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