Pro Craft Dental Lab Blog

How to Reduce Remakes on Crown and Bridge Cases

Written by Greg Schubert | May 24, 2023

Dental crown remakes happen to every practice. The good news is that many of them are preventable.

Every remake costs you valuable chair time, delays treatment, and creates extra work for your team. Whether the issue starts with the impression, the preparation, the communication, or the restoration itself, small improvements throughout your workflow can make a big difference.

In this guide, we'll cover some of the most common causes of dental crown remakes and practical ways to reduce them, without slowing down your practice.

 

Why Reducing Dental Crown Remakes Matters

Before we get into solutions, it's worth understanding what's really at stake.

A single remake can mean:

  • Additional appointments
  • More chair time
  • Increased overhead
  • Frustrated patients
  • More stress for your clinical team

So, what's in it for you? Fewer remakes mean smoother schedules, happier patients, and more productive days.

What Causes Most Dental Crown Remakes?

A successful restoration depends on every step of the workflow lining up, from the impression to the prep to the information that lands on the lab's desk. Here's where things tend to go wrong.

Inaccurate Impressions

An inaccurate impression is one of the most common (and most preventable) causes of remakes. Watch for:

  • Voids and pulls
  • Margin distortion
  • Incomplete capture
  • Improper material handling

Small technique adjustments can eliminate most of these issues before they ever reach your lab. For a deeper dive, check out our full guide to taking the perfect dental impression.

Crown Fit Issues

Crown fit issues are one of the most frustrating remake triggers, especially when they show up at seat time. Common culprits include:

  • Open margins
  • Tight or open contacts
  • Occlusal discrepancies
  • Seating problems

Here's the thing: many crown fit issues begin long before the case ever reaches the laboratory. An inaccurate impression or an unclear bite registration sets the whole case up for trouble, no matter how skilled your lab technician is.

Incomplete Prescriptions and Case Information

Your lab can only work with what you send. Gaps in the prescription lead to guesswork, and guesswork leads to remakes. Watch for:

  • Missing shade information
  • Limited clinical notes
  • Missing photos
  • Unclear restoration requests

Communication is one of the easiest things to fix, and one of the biggest levers you have for crown remake prevention.

Preparation and Tissue Management

Even a great impression can't fully compensate for prep issues. Keep an eye on:

  • Inadequate reduction
  • Difficult margin visibility
  • Moisture control
  • Soft tissue interference

7 Practical Tips for Crown Remake Prevention

Now for the good part. Here are seven things you can start doing today.

1. Start with an accurate impression

Proper tissue management, the right tray, quality material, and complete margin capture make all the difference. A rushed impression almost always costs you more time later than it saves you now. Our guide to dental impression materials and trays breaks down what to look for.

2. Verify your preparation before sending the case

Before the case leaves your chair, double check:

  • Reduction
  • Margin clarity
  • Occlusal clearance
  • Adjacent teeth

A quick visual and tactile check now can save you an entire remake later.

3. Double-check your bite registration

An inaccurate bite record is a sneaky contributor to crown fit issues. If the bite is off, the restoration can look perfect on the model and still fail in the mouth. Take the extra thirty seconds to verify it before you send the case.

4. Include detailed instructions for your lab

Don't make your technician guess. Include:

  • Photos
  • Shade selection
  • Patient expectations
  • Special considerations

The more your lab knows, the less back and forth you'll need, and the fewer surprises you'll have at delivery.

5. Partner with your laboratory early on complex cases

Complex cases deserve a conversation, not just a box in the mail. Looping in an experienced laboratory before treatment even begins gives you a chance to catch issues while they're still easy to fix. It's one of the simplest ways to avoid an avoidable remake.

6. Take advantage of digital workflows when appropriate

Digital scans offer improved consistency, faster turnaround, and less risk of impression distortion compared to traditional materials. PRO-Craft offers a five-day turnaround on qualifying digital cases, so going digital doesn't just help accuracy. It helps your schedule too.

7. Work with a laboratory that prioritizes quality and communication

Your lab is part of your team, not just a vendor. Look for a partner who offers:

  • A dedicated master technician
  • Handcrafted, USA-made restorations
  • High quality ceramics
  • Family-owned values and accountability
  • Consistent quality control
  • Free rush cases when you need them

Remake Rates: In-House vs. Lab-Made Dental Crowns

There's an ongoing conversation in dentistry about remake rates for in-house vs. lab-made dental crowns. The truth is, remake rates depend far less on where a crown is made and far more on factors like:

  • Clinical technique
  • Experience
  • Equipment
  • Quality control
  • Communication
  • Laboratory partnership

Rather than treating it as an either/or decision, think of your laboratory as an extension of your practice. The right partnership, digital or conventional, in-house or outsourced, comes down to consistency and communication at every step.

Why Your Dental Lab Makes a Difference

The right lab helps you reduce dental crown remakes through:

  • Consistent craftsmanship
  • Better communication
  • Technical support
  • Case planning
  • Reliable turnaround times
  • Attention to detail

At PRO-Craft, this approach is built into our Ten Fundamentals of Dental Lab Excellence, the same standards our technicians follow on every single case that comes through our doors.

We don't just make crowns. We make teeth.

Keep Improving Your Restorative Workflow

Remakes may never disappear completely, but they don't have to become part of your everyday routine. Better impressions, stronger communication, and partnering with a laboratory that's invested in your success can dramatically improve outcomes for both your practice and your patients.

Looking for more ways to improve efficiency and simplify your restorative workflow? Download PRO-Craft's Free Dental Practice Accelerator Kit for practical resources, checklists, and tools designed to help your practice work smarter every day.